Diploma of Community Services
CHC52021 Diploma of Community Services equips you with the skills and knowledge to deliver, manage, and coordinate person-centred programs and services for individuals, groups, and communities

Diploma of Community Services
CHC52021 Diploma of Community Services equips you with the skills and knowledge to deliver, manage, and coordinate person-centred programs and services for individuals, groups, and communities.

What does the CHC52021 course offer?
This nationally recognised qualification prepares you for leadership roles within the community services sector, where you’ll work autonomously and apply specialised skills under broad organisational guidance.
As a Diploma-qualified community services worker, you’ll support people to create positive change, enhance wellbeing, and promote social inclusion. You may also take on responsibilities in case management, program coordination, and team supervision, contributing to the effective delivery of essential community programs.
To achieve this qualification, students are required to complete a minimum of 240 hours of work placement as part of the course assessment requirements.
Career Opportunities
Become qualified to work in the community service sector as:
- Service / Program Coordinator
- Service / Program Manager
- Case Manager
Community services refer to a broad range of programs and services that help people in need, including aged care, disability, youth work, drug and alcohol services, employment programs and more. Typically are government and non-profit organisations.
Intake Dates
Charter Australia adopts a rolling enrolment model. Domestic students have the flexibility to enrol in any week when a new unit of competency commences. International students, on the other hand, are able to enrol at the start of each school term. Please refer to the Student Information page for term dates, fees etc.
Overview
Domestic Students Enrolment
International Students Enrolment
Our Course Selection
FAQ about the CHC5202 in Health Services Assistance
What are the entry requirements for CHC52021 Diploma?
There are no prerequisites or corequisites that are applicable to the units of competency selected within this course. For Charter Australia’s minimum entry requirements, please visit Student Information page.
What are the Core & Elective Units I must complete?
This qualification requires students to complete 12 core units and 8 elective units.
12 Core Units
- CHCCCS004 Assess co-existing needs
- CHCCCS007 Develop and implement service programs
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSM013 Facilitate and review case management
- CHCDEV005 Analyse impacts of sociological factors on people in community work and services
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCDIV001 Work with diverse people
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS003 Maintain work health and safety
What is the Delivery Mode for this course?
Duration: 1 year 6 months, with the option for early completion available under the condition that all assessment material is completed.
The 18 months period that this course is run over consists:
- 60 teaching weeks and 18 weeks school break
- Training will be delivered via a combination of online and face-to-face classes.
- 240 hour work placement
Location
Classroom training will be delivered on Charter Australia’s North Sydney campus at: Level 3, 53 Walker Street, North Sydney, NSW 2060 Australia.
Work Placement
For this qualification students must have completed at least 240 hours of work placement. For those students not already working in the community service sector, Charter Australia will organise work placement for enrolled students in suitable community service organisation(s).
Before undertaking any work placements, students will be required, at their own cost, to undertake a:
• National Police Check
• Working with Children Check
• Health screening & any necessary vaccinations
What do the assessment include?
Assessments for CHC52021 Diploma of Community Services include:
- Written Task
- Simulation / practical demonstration
- Work place assessments
Are there any Fees & Government Subsidies?
Visit Fees Information for International and Domestic students on our Students Information page.
NSW Government Smart & Skilled funding is available to eligible domestic students. Please go to the Smart & Skilled funding page for more information.
Pathways to Further Studies
CHC52015 Diploma of Community Services provides academic pathways to a social work or social science degree with the possibility of gaining advanced standing.
Visit University Pathways for more information.
Want to know more?
Our amazing in-house consultants are here to help you every step of the way. We also offer assistance in English, Japanese, Chinese and Korean! Simply check the box in the form and they'll get back to you as soon as possible.
email: info@charter.edu.au
telephone: (+61) 02 9955 5881
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