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Fees & Payments

 This page outlines tuition fees, payment methods, refund conditions, and deferral options for all students at Charter Australia. 

Domestic Students

fees iconThis is for domestic students who ARE permanent residents of Australia or New Zealand OR HAVE  Citizenship from either of the two countries.

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International Students

fees iconThis is for international students who ARE NOT permanent residents of Australia or New Zealand nor have Citizenship from either of the two countries.

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Study Work Program Students

SWP iconFor SWP students who hold a Working Holiday Visa and enrolled or would like to enrol into our Study and Work Program (SWP). 

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Domestic Students

Domestic students include:

  • Australian citizens
  • Australian permanent residents
  • New Zealand citizens, or
  • Humanitarian Visa Holder, OR a Partner Visa Holder whose sponsor is a current or past Humanitarian Visa Holder

Fees & Government Subsidies

Charter Australia is an approved provider under the Smart and Skilled program.

Government funding may be available to eligible students. Eligibility criteria apply. For details, please visit our Smart and Skilled Page.

Fee-free training places may also be available under government initiatives, subject to funding availability. For details, please visit our NSW Fee Free Iniative.

If you are not eligible for government subsidy, course fees will be provided during the application process.

International Students

International students are those who come to Australia to study under a Student Visa (Subclass 500).

Fill in the form below and we will send the latest International Students Fee table directly to your inbox. One of our Student Support members will also be in contact with you.

<span style="font-family: Helvetica, Arial, sans-serif;">REQUEST INTERNATIONAL FEE TABLE</span>

Study and Work Program (SWP Students)
ITEM NAME AMOUNT
Application Fee (Non-refundable) $200

 

STREAM TUITION MATERIAL FEE WORK PLACEMENT FEE
AGED CARE
English for Healthcare and Nursing + Certificate III in Individual Support + Job Support Program $9,200 $300 N/A
Certificate III in Individual Support + Job Support Program $6,450 $200 N/A
HOSPITAL
English for Healthcare and Nursing + Certificate III in Individual Support + Job Support Program $10,350 $300 $950
Certificate III in Health Services Assistance + Job Support Program $7,600 $200 $950
CHILDCARE
English for Care Professionals + Certificate III in Early Childhood Education and Care + Job Support Program $13,700
$9,400		 $300 N/A
Certificate III in Early Childhood Education and Care + Job Support Program $12,000
$7,700		 $200 N/A
Domestic Students

Domestic students include:

  • Australian citizens
  • Australian permanent residents
  • New Zealand citizens, or
  • Humanitarian Visa Holder, OR Partner Visa Holders whose sponsor is a current or past Humanitarian Visa Holder

Course Fees & Financial Support 

We want to make education accessible. Depending on your circumstances, you may be eligible for government support to help cover the cost of your studies.

1. Government Subsidies (Smart and Skilled)

Charter Australia is an approved provider for the Smart and Skilled program. This means the NSW Government may subsidise a portion of your course fees.

2. Fee-Free Training

Under special government initiatives, you may be able to study at no cost. These "Fee-Free" places are subject to availability and specific criteria.

3. Self-Funded Students

Don’t worry if you are not eligible for a government subsidy. We will provide you with a clear, competitive fee quote during your application process so you know exactly what to expect.

4. Have Questions About our Fees?

For any enquiries regarding fees or eligibility, please scroll to the bottom of this page and complete the general enquiry form. Our support team will get back to you within our operational business hours.

 

International Students

International students are those who come to Australia to study under a Student Visa (Subclass 500).

Fill in the form below and we will send the latest International Students Fee table directly to your inbox. One of our Student Support members will also be in contact with you.

<span style="font-family: Helvetica, Arial, sans-serif;">REQUEST INTERNATIONAL FEE TABLE</span>

Study and Work Program (SWP Students)

 

Application Fee (Non-refundable) $200

 

Stream: Aged Care
English for Healthcare and Nursing + CHC33021 Certificate III in Individual Support + Job Support Program
Tuition: $9 200
Material Fee: $300
Work Placement Fee: N/A
CHC33021 Certificate III in Individual Support + Job Support Program
Tuition: $6 450
Material Fee: $200
Work Placement Fee: N/A
Stream: Hospital Care
English for Healthcare and Nursing + HLT33115 Certificate III in Health Services Assistance + Job Support Program
Tuition: $10 350
Material Fee: $300
Work Placement Fee: $950
HLT33115 Certificate III in Health Services Assistance + Job Support Program
Tuition: $7 600
Material Fee: $200
Work Placement Fee: $950
Stream: Childcare
English for Care Professionals + CHC30125 Certificate III in Early Childhood Education and Care + Job Support Program
Tuition: $9 400
Material Fee: $300
Work Placement Fee: N/A
CHC30125 Certificate III in Early Childhood Education and Care + Job Support Program
Tuition: $7 700
Material Fee: $200
Work Placement Fee: N/A

Study and Work Program (SWP Students)

Study and Work Program (SWP Students)
ITEM NAME AMOUNT
Application Fee (Non-refundable) $200
STREAM TUITION MATERIAL FEE WORK PLACEMENT FEE
AGED CARE
English for Healthcare and Nursing + Certificate III in Individual Support + Job Support Program $9,200 $300 N/A
Certificate III in Individual Support + Job Support Program $6,450 $200 N/A
HOSPITAL
English for Healthcare and Nursing + Certificate III in Individual Support + Job Support Program $10,350 *$950
+$300		 $950
Certificate III in Health Services Assistance + Job Support Program $7,600 *$950
+$200		 $950
CHILDCARE
English for Care Professionals + Certificate III in Early Childhood Education and Care + Job Support Program $13,700
$9,400		 $300 N/A
Certificate III in Early Childhood Education and Care + Job Support Program $12,000
$7,700		 $200 N/A

Refund Conditions and Procedures

General Conditions
  • All refund requests must be submitted in writing using the Refund Request Form
  • Students must also submit an Application for Withdrawal or Deferral form (where applicable)
  • Refunds are paid to the original payer unless otherwise authorised in writing
  • If no refund request is submitted, fees may be held as a credit for future enrolment
Domestic Students – Refunds
  • Withdrawal 14 days or more before commencement:
    100% refund of tuition fees
  • Withdrawal less than 14 days before commencement or non-attendance:
    No refund
Provider Default (Domestic)

If Charter Australia cannot deliver a course, students may choose to:

  • Transfer to another Charter Australia course
  • Transfer to another provider with full credit and no additional fees
  • Receive a refund for unused tuition fees

Refunds are processed within 10 working days.

 

International Students – Refunds
Student-Initiated Refunds
  • Visa refusal:
    95% refund of all fees (official evidence required)
  • Withdrawal 28 days or more before commencement (visa granted):
    70% refund of tuition fees
  • Withdrawal less than 28 days before commencement (visa granted):
    50% refund of tuition fees
  • After commencement:
    No refund unless supported by medical evidence or extreme personal hardship
Student Default

Handled in accordance with the written agreement and the ESOS Act.

Provider Default

If Charter Australia cannot deliver a course, students may choose to: 

  • Receive a refund of unused prepaid fees within two weeks; or
  • Be placed in an alternative course at no additional cost

If required, the Tuition Protection Service (TPS) will assist.

Refunds are processed within 28 days (or within two weeks for visa refusal or provider default).

 

Study and Work Program (SWP) Students – Refunds
  • Application fee: Non-refundable
  • Reservation fee ($500): Non-refundable
Visa Refusal
  • 95% refund of all fees (evidence required) 
Withdrawal
  • 28 days or more before commencement: 70% refund
  • Less than 28 days before commencement: 50% refund
  • After commencement: No refund unless exceptional circumstances apply
No Refund Applies If:
  • Enrolment is cancelled due to breach of policies or visa conditions
  • Student does not commence the course as scheduled
Provider Default

If Charter Australia cannot deliver a course, students may choose to: 

  • Transfer to another Charter Australia course
  • Transfer to another provider with full credit and no additional fees
  • Receive a refund for unused tuition fees

Refunds are processed within 10 working days after receiving a valid request.

 

Refund Payments and Appeals
  • Refunds are paid in Australian dollars using the original payment method
  • If a refund is declined, students may lodge an appeal within 20 working days under the complaints process

Fees Protection Clause 

Fee Protection Clause for Domestic and Study & Work Program Students

In accordance with the Standards for Registered Training Organisations (RTOs) 2025, Charter Australia implements strict fee protection measures. We do not collect more than $1,500 in prepaid fees (fees collected before a service is delivered) from any individual student at any time.  This protection applies to all Domestic students and those enrolled in our Study & Work Programs 

Tuition Protection Service (TPS) for International Students

As an international student at Charter Australia, your tuition is protected under the Education Services for Overseas Students (ESOS) Act 2000. In the unlikely event that we are unable to fully deliver your course, the Australian Government’s Tuition Protection Service (TPS) ensures you are supported. The TPS will assist you in either finding an alternative course with another provider to complete your studies or receiving a refund of your unspent tuition fees.

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Payment Options

Payment options are outlined in your Letter of Offer and invoice. Available methods include:

  • Bank transfer
  • Credit or debit card
  • EFTPOS
  • Payment plans also available
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Non-Payment of Fees

Payment of fees by the due date is a condition of enrolment.

If fees remain unpaid, Charter Australia may:

  • Restrict access to learning resources and results
  • Prevent further enrolment
  • Withhold transcripts or certification
  • Cancel enrolment following written warnings and a written notice
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Deferral

Students may request to defer their course commencement.

  • 28 days or more before commencement: No additional fee
  • Less than 28 days before commencement: $200 administration fee applies
  • After course commencement: Full tuition fees remain payable unless supported by medical evidence or extreme personal hardship

Deferral requests must be submitted in writing using the approved form.



Other Fees

Other Fees Table

These are some of the other fees that you may need to pay during your course. Some of these fees may not apply to you – it depends on your course and your circumstances. 

1. Course Materials
Most course materials are provided in electronic format in the Student Portal. For students’ convenience, hard copies for certain assessments are also provided to the students with no additional charge. However, if students require specific printing of course materials, a small fee will be charged:

Lessons and/or Assessment Tasks – $5 per unit
Work placement Logbook – $5 per logbook
2. Printing
Administration staff are able to assist our students to print course related materials at 10c per page.
3. Course Related Fees
RPL Application Fee: $50
Course Extension Fee: $100 per week for up to 6 weeks. Please note: All extensions are applied from the enrolment expiry date without exception.
Assessment Repeat Fee: Students have 3 free attempts for each assessment task. Any extra will incur an $100 per attempt per assessment/task.
Course Repeat Fees: $300 per Cert III & IV course unit, $600 per Diploma course unit
Reactive System Access: Students have four (4) additional weeks of system access to the assessment after the assessment due date. For example, if an assessment task is due in four (4) weeks time, the system will allow student access until the end of the eighth (8th) week. To reactivate the access to the particular assessment will incur a fee of $100.
4. First Aid Course
If your course includes a first aid unit, then you will be automatically enrolled into that first aid unit.
5. Issuing First Aid Certificate
After completing the first aid certificate, students will be issued an electronic PDF certificate. A $20 fee will be charged if a hardcopy is requested.
6. Student Cards
Students will be issued with a Student ID Card during enrolment, at no cost.
If students need a replacement student card, the re-issuing fee is $20.
7. Other Certificate Replacement
Charges may apply to certificate replacement.

Softcopy – $0
Hardcopy – $20 (Postage within Australia is included)
Application for Certificate Replacement
8. Police Check and USI
Students are requested to do a Police Check and obtain USI at their own cost and time. A Service fee of $20 will be charged to students who require full assistance.

Police Check costs:
$20 for volunteering
$50 for employment
9. Change of CoE $150
10. Vaccination $20 for flu vaccination at GP or pharmacy
11. Serology test Depends on student's insurance cover
12. Work Placement Host Charges
Aged care: No fee
Hospitals: Depends on hospital groups range wide is $600 to $980
ITEM FEES DESCRIPTION
1. Course Materials Most course materials are provided in electronic format in the Student Portal. For students’ convenience, hard copies for certain assessments are also provided to the students with no additional charge. However, if students require specific printing of course materials, a small fee will be charged:
Health & Community Services:
Lessons and/or Assessment Tasks – $5 per unit
Work placement Logbook – $5 per logbook
2. Printing Administration staff is able to assist our students to print course related materials at 5c per page.
3. Course Related Fees RPL Application Fee: $50
Course Extension Fee: $100 per week for up to 6 weeks. Please note: All extensions are applied from the enrolment expiry date without exception.
Assessment Repeat Fee: Students have 3 free attempts for each assessment task. Any extra will incur an $100 per attempt per assessment/task.
Course Repeat Fees: $300 per Cert III & IV course unit, $600 per Diploma course unit
Reactive System Access: Students have four (4) additional weeks system access to the assessment after the assessment due date. For example, if an assessment task is due in four (4) weeks time, the system will allow student access until the end of the eighth (8th) week. To reactive the access to the particular assessment will incur a fee of $100.
5. First Aid Course If HLTAID0011 Provide First Aid is one of the required units in the qualification which the student has enrolled in, there will be no charge for the student on the condition that no credit transfer has been applied for this unit.
Booking for the students who have enrolled into the above qualification courses will be processed by Charter’s Administration.
For all other students, booking must be made via Charter’s website and booking fees be paid online.
6. Student Cards Student will be issued a Student ID Card on enrolment at no cost.
If students apply for replacement student cards for any reason (i.e. Lost or damaged), the fee of reissuing student card is $20.
7. Issuing First Aid Certificate After having successfully completed the first aid certificate unit, students will be issued an electronic PDF version of the certificate. A $20 preparation fee will be charged if a hardcopy is required.
8. Other Certificate Replacement Charges may apply to certificate replacement.
Softcopy – $0
Hardcopy – $20 (Postage within Australia is included)
Application for Certificate Replacement
9. Police Check and USI Students are requested to do Police Check and obtain USI at their own cost and time. Service fee of $20 will be charged to student who requires full assistance.
Police Check costs:
$20 for volunteering
$50 for employment
10. Change of CoE $150
11. Vaccination $20 for flu vaccination at GP or pharmacy
12. Serology test Depends on student's insurance cover
13. Host Charges Aged care: No fee
Hospitals: Depends on hospital groups range wide is $600 to $980

Still have more questions?

Our amazing in-house consultants are here to help you every step of the way. We also offer assistance in English, Japanese, Chinese, Thai and Korean! Simply check the box in the form and they'll get back to you as soon as possible.

email: info@charter.edu.au
telephone: (+61) 02 9955 5881

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