Ageing and Disability

CHC33021 Certificate III in Individual Support

Course Code: CHC33021
CRICOS Code: 113443M


This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

To achieve this qualification, the candidate must have completed at least 120 hours of work placement.

Career Opportunities

Graduates from this course will be able to work in a wide range of community services roles including but not limited to:
  • Assistant in Nursing
  • Senior Personal Care Assistant
  • Care Service Employee
  • Residential Care Worker
  • Community and home care worker
  • In Home Respite Worker
  • Disability Service Officer

International Students

We are proud to announce that the CHC33021 Certificate III in Individual Support course is fully approved and nationally accredited for international students. Please visit International Students page for more information.

We understand that navigating the journey of studying abroad can be challenging. That's why we encourage you to inquire through your preferred agent, or one of our authorised agent representatives. Our authorised agent representatives can guide you through the application process and can assist you with obtaining the Confirmation of Enrolment (CoE). Please note that as the education institution, Charter Australia is unable to assist with the student visa application to Australia.

To speak with an agent, please fill in Contact Us form, and a member of our team will reach out to introduce you to an authorised agent representative.

Intake Dates

Charter Australia adopts a rolling enrolment model. Domestic students have the flexibility to enrol in any week when a new unit of competency commences. International students, on the other hand, are able to enrol at the start of each school term. Please refer to the Term Dates for further information.

Duration: 3-6 months
Units: 15
Requirements: 18+ and LLN
Language: English
Work placement: 120 hours
ID 74594


Class Schedule Location Domestic Students International Students

Entry Requirements

There are no prerequisites or corequisites that are applicable to the units of competency selected within this course.  For Charter Australia’s minimum entry requirements, please visit Entry Requirements page.

Core Units & Elective Units

Core units

  1. CHCCCS031 Provide individualised support
  2. CHCCCS038 Facilitate the empowerment of people receiving support
  3. CHCCCS040 Support independence and wellbeing
  4. CHCCCS041 Recognise healthy body systems
  5. CHCCOM005 Communicate and work in health or community services
  6. CHCDIV001 Work with diverse people
  7. CHCLEG001 Work legally and ethically
  8. HLTINF006 Apply basic principles and practices of infection prevention and control
  9. HLTWHS002 Follow safe work practices for direct client care

Elective units

Group A electives – AGEING specialisation

  1. CHCAGE011 Provide support to people living with dementia
  2. CHCAGE013 Work effectively in aged care
  3. CHCPAL003 Deliver care services using a palliative approach

Group B electives – DISABILITY specialisation

  1. CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
  2. CHCDIS012 Support community participation and social inclusion
  3. CHCDIS020 Work effectively in disability support

Students are offered four (4) delivery options to complete the CHC33021 Certificate III in Individual Support course. 

1. 4 months class delivery, 6 months enrolment (Most suitable for domestic students)

  • Blended learning mode combining classroom sessions, self-paced study, work placement.
  • Classes will be delivered two days per week during 4 months period continuously followed with 3 weeks work placement.
  • No school breaks are in this delivery mode. Students have maximum 6 months to complete their study.
  • Rolling enrolment, students can commence the course at any time.
  • The 4-month delivery mode suits most domestic students.

2. 6 months enrolment period starting each school term (Most suitable for international students)

  • Blended learning mode combining classroom sessions, self-paced study, work placement.
  • Classes will be delivered two days per week during 6 months period, with break between class study and work placement.
  • Intake dates are at the beginning of each school term.
  • This delivery mode suits international students who would like to apply for a student visa for their study period.

3. 3 months enrolment period (Fast-track) (Most suitable for working holiday visa holders)

  • A very intensive delivery mode for students with nursing qualification and experience that gained overseas.
  • The 3-month delivery mode suits students with personal care experience and/or nursing qualification and experience that gained overseas who want to achieve a formal qualification in individual support in Australia.

4. Traineeship

  • On the job and self-paced study. Traineeship will be 1-2 years and may be undertaken part-time or full-time.
  • Visit Traineeships for more information.
  • Traineeship delivery mode suits most domestic job seeker students.

Work Placement Requirements

For this qualification students must have completed at least 120 hours of work placement.

Charter Australia organises work placements for our enrolled students in a residential care facility.​

Before undertaking any work placements in a care facility, students will be required, at their own cost, to undertake a:

  • National Police Check
  • Health screening & any necessary vaccinations including Covid-19 vaccination
To attend work placement, students are required to wear Charter Australia’s uniform (included in the materials fees) and also appropriate black pants and black rubber sole footwear.​


  • Written Task
  • Simulation
  • Work placement assessments

Fees & Government Subsidies

Visit Fees Information page.

NSW Government Smart & Skilled funding is available to eligible domestic students. Please go to the Smart & Skilled funding page for more information.

Pathways to Further Studies

The CHC33021 Certificate III in Individual Support provides pathways to the following qualifications with the possibility of gaining credit transfer.

  • CHC43015 Certificate IV in Ageing Support
  • CHC52021 Diploma of Community Services
  • HLT54115  Diploma of Nursing