Frequently Asked Questions (FAQs)
Admissions/Enrolment Info
Where can I find the course start date(s)?
You can find the start dates of each course by visiting the course website page for more information. Note that Domestic students start on a rolling date basis but International students (those who do not hold Australian or New Zealand Citizenship nor PR) have specific dates. You can find out more about it on our International Term Dates webpage.
How do I apply for a course at Charter?
Enrolment steps apply differently for Domestic and International Students. For more information on enrolment into our courses please visit our Student Information Page. However, we highly recommend you enquire about our course first to our support team for a smoother process. Enquiry forms can be found on each course page or you can visit our CONTACT page.
QUICK LINKS
Enrolment Process for Domestic Students
Enrolment Process for International Students
What vocational courses does Charter Australia offer?
Charter Australia specialises in health and community services training. You can find the full list of courses on our COURSES PAGE.
What are the entry requirements?
Whether you’re a domestic or international student looking to study at Charter Australia, it’s important to understand the entry requirements that apply before you enrol as they two have different processes. Please visit the Entry Requirements page.
Fees & Pricing
How do I find out how much a course costs?
Please Visit Fees Information page for more information.
Is there any government support available for our courses?
Government subsidy is only available for eligible domestic students. Please visit our Domestic Students page for more information.
Student Support
Where can I find my student ID?
You can find your student ID on your training plan and Confirmation of Enrolment (COE), which will be sent to you by email before you commence your studies.
What does the ‘Expected Completion Date’ mean?
The expected completion date mentioned in your Confirmation of Enrolment and training plan indicates the latest date by which you are expected to complete your course.
Students are required to finish their classroom training and fulfil any necessary work placements before this date.
It's worth noting that many students receive their certificates prior to the expected completion date.
Are tutoring services available?
Yes, tutorial classes are available every Friday from 9:00 am to 4:30 pm, and students can attend these classes online or in person. For the CHC43415 Certificate IV in Leisure and Health course, tutorial classes are available online every Wednesday from 5:00 pm to 7:00 pm.
Can I apply for the catch-up class if I missed one class?
Yes, we will arrange a catch-up class at the end of the regular class training for students who have missed a class. Kindly note that this will be subject to availability and vacancy in the same class.
*Extra fees may apply for catch-up classes.
Am I eligible for a Concession Opal Card?
Domestic students enrolled in a full-time course may be eligible for a Concession Opal card.
Eligibility can be checked directly with Transport for NSW. Once Charter Australia has successfully submitted your course registration details to Transport for NSW, you will receive an email with step-by-step instructions on how to apply for your Concession Opal card via the Transport NSW website.
Do you provide extra support for non-native speakers?
Yes, we do. We have a multilingual support team that can assist students who speak Chinese, Japanese and more (depending on availability) in addition to English. Furthermore, some of our courses are also delivered in Chinese.
Work Placement
Do you arrange work placement for students?
Yes, work placement is arranged for students as part of their course practical requirements.
Charter Australia maintains work placement agreements with multiple facilities across Sydney, NSW, providing students with a range of placement options. A list of available facilities is made accessible to students from the commencement of their studies.
Can I find my own facility to do the work placement?
Yes, you can. However, certain requirements and an agreement need to be met between the student, the facility, and Charter Australia before you commence your work placement.
I currently work in a residential care facility. Can I use my current workplace to complete my work placement?
Yes, you can. If your current facility is able to assist you in completing all the required work placement tasks, you can provide an employment confirmation letter to apply for the work placement at your current workplace.
Do I need to prepare for the work placement?
Students should complete the "Preparation for Work Placement" module, which will provide them with an understanding of the requirements and guide them on how to undertake their work placement.
When can I book my work placement?
Students can begin booking their work placement at the beginning of their class training. However, the actual arrangement of the work placement will take place once they have completed all their class training.
Do I have assessment tasks during the work placement?
Yes, there will be assessment tasks assigned during the work placement that you will need to complete.
What are the minimum hours required for the work placement?
Each course may have different work placement requirements. Please refer to the webpage of the course you wish to enrol in for the relevant information.
Interested? Lets get in touch!
Ready to know more about our courses? Our amazing in-house consultants are here to support you.