You can always get advice and assistance from your trainer and our Student Support team. If you have any problems about the course content, we encourage students to raise questions and ask their trainers. The following forms of academic support are also available to students.
Trainers at Charter Australia can provide extra tutorial assistance if required. Students should see the Student Support Officer or their trainer. There is no cost to this service.
Language, Literacy and Numeracy (LLN) Assistance
Because we aim at all times to provide a positive and rewarding learning experience for all of our students, Charter Australia provides a formal assessment of the student’s level of English. Mathematics is also an important component of most of our courses. Additional assistance with these skills can be arranged if the student requires it. Referrals to English training programs can be arranged with additional cost if needs are identified through formal assessment. There is no cost for the referral and the first consultation is free of charge.